Our Reviews

I had a 2 pm appt. and my car was ready in 45 min. il change, tire rotation and wiper blade replacement

Always great service, polite employees.

It was hard to find the proper door to enter when I first arrived. But every one that I have dealt with at Palmetto Chevrolet has a warm personality and very welcoming.

All the staff went above and beyond to get me the vehicle I wanted. They did a great job working out an awesome deal on my new vehicle. I left there without feeling any pressure or anxiousness normally associated with purchasing a new vehicle.

Service was quick and simple. Hunter did a great job. While waiting I was treated so nice by the girls in the back office. I was greeted by a couple wonderful Sales Professionals.

I called for an appointment for an oil change and tire rotation for my Silverado. When I arrived Jacquie Grimes and Tiffany Potter (Service Advisors) greeted me, and Tiffany wrote up the order. As usual at Palmetto Chevy, the service advisors kept me up to date on the progress of my service as well as many others in the waiting area. My Silverado service was completed in a timely manner. Jacquie and Tiffany are a pleasure to work with and very knowledgeable. You can very easily tell that Customer Satisfaction is a top priority for them and Palmetto Chevrolet, Leo Rabon

my experience was good as usual but I had requested that my drivers side window is very touchy, and for the tech to look at it. I can't get the window to stop where I want it, it was not looked at when it was in for the service, I was told that I that they would take my truck back in and would have to wait longer for my truck, but we had planned other errands and had no more time.

The staff was professional and so nice. The oil change was done quickly and an appointment was set up to take care of recall issues.

Hal and Mark were very helpful in finding my new vehicle. Hal was my sales consultant and always answered any questions I had promptly. The signing process and switching everything to my new vehicle was a breeze. Mark offered me great value for my vehicle I was trading in and went above and beyond helping me find the color of the vehicle I wanted. Overall amazing experience and I will recommend this dealership to anyone looking for a hassle free experience !

Well, since the service advisor told me that i needed a new compressor and it would be $1700, what do you think

good

Everything went great

Always great service. The staff is friendly and efficient.

Had a regular service done. Employees were very kind and professional!

Very timely courteous service

Excellent service team.

Very pleasant. Great service.

Sales and service is always extremely kind and helpful

good job on time word.

Required services were completed quickly and efficiently

Service department seemed to be in disarray. Dropped car off and left for a walk. Came back and car was parked outside. Thought it was ready but found out they hadn't even started on it yet. Long wait for oil change and radio update.

Very friendly and helpful

They took me on time. Work was completed in a timely manner. Everyone was friendly..

Service desk took my vehicle in on time and called when it was done. Jackie was extremely busy bout got me in and out.

I like the fact that all service was done on time and in a professional manner.

oil change but people like always are great

We had a great experience with our salesman, Thomas Crosland. He was very accommodating and always very punctual in his responses back to us. We traveled from Cleveland, OH to Conway, SC to pick up the Blazer. It was a very smooth and pleasant transaction with all of your agents that were involved.

Everything was great

First time in the Service dept. I was greeted and explained was going to be done. It was quick.

I thought I was suppose to receive pictures of the old filters, but I got none. Other than that, extremely happy with the service, time it took, price and the help that Tiffany provided. Thank you... I'll be back Monday with my other vehicle, my C8... routine service.

It was quick and easy service. Definitely will come here again.

I had to take my car in because when I bought it, they only had one key and didn't have anybody there to wash it. They got the extra key and told me if I would bring it in one day, they would give me a car to drive to work. I didn't ask for a car they offered the car to me. The car they gave me to drive to work had no gas in it, so I called Mike Clardy the sales manager just to let me know. His response to me was if you were driving your car to work this morning you would have to put gas in it. So, what do you want me to do about it. I have never had someone at a car dealership handle a situation so poorly. I work in healthcare and have to deal with the public all the time and I would never talk to them the way he talked to me that morning. I will never buy another car from palmetto chevrolet and I may never buy another chevrolet period after the way I was treated that day.

Appointment was at 8 am and they had the truck done by 930 also pleasant staff.I had my truck serviced in Phoenix az back in march it was a huge dealership my appointment was for 10 Am, when I got there they told me there was a 3 hour wait because they were backed up .Thank you palmentto chevy got there I was told there will be a 3 hour wait .

I always receive good customer service at Palmetto Chevrolet. That's why my husband and I have been customers since the early 2000's.

They were very friendly and helpful.

Didn’t have to wait terribly long to speak with representative. Check in process was quick. I didn’t have to wait long either to have vehicle looked at. However, I brought vehicle in to have a feature (adaptive cruise control) looked at for not working, only to discover the car didn’t have that feature. I believe this is something that the representative that I met with the week earlier when I set my appointment could have informed me of, especially because she logged my VIN number and should have been able to see everything about the vehicle. Essentially wasted a trip but at least tech confirmed the vehicle had the latest version software.

My appointment went as scheduled even with the new system that has been set up. I always get great service from Palmetto CHEVROLET

I dropped my car off at 7:45am on a Tuesday for an oil change at 8am and per usual Palmetto was quick and efficient! They always do such a GREAT job, and the customer service is always top tier! I purchased my car from them almost 3 years ago and I wouldn't go anywhere else for my vehicle needs!

Great from beginning to end! Everything was fair and honest, trade in values and my pricing were explained and carried through without the bait and switch in the Sales Manager’s office so common at many other dealers. I enjoyed dealing with Johnny, Harry and Mark and even though this wasn’t the vehicle I initially wanted to buy, they were honest that my order was probably not going to be built—leaving me free to make the decision on the SUV I ended up purchasing. I walked away satisfied with the Suburban I’m driving and pleased with the way I was treated from beginning to end. Palmetto will be my dealer of choice going forward and I will recommend you to anyone I can!

Real good

Took me quickly. Always let's me know what is needed and when it should be done.

As always, the staff is friendly and efficient. They do a wonderful job.

2 hour service with an appointment time. Did not do a couple of requested services that I asked for.

Everyone so thoughtful, kind and helpful in answering my questions. Explained in detail every step. Much appreciated.

I asked to check the tread depth on my tires and I didn’t see any info on my bill and nothing stating on the right up to check. Also if you offer a 27 point check you should give the customer a copy of it, they did at the last dealership I always went to. I don’t feel you should have to request it. All and all it’s a good service center, service writers are very nice

I was at the dealer under a hour this time

It was a quick and easy process. We test drove it around 5:30 PM and asked them to hold it for us until we could get everything squared away with the bank and they did. As things started rolling with the bank, things started rolling with the dealership. Hal was very good and asked for information in advance and had all the paperwork ready when we arrived at the dealership. He emailed me documents the bank would need prior to the bank asking for them. The vehicle was cleaned up and fueled when we arrived. We were at the dealership for less than an hour finalizing the sale. It was a great experience.

Friendly, knowledgeable, and prompt.

Good service

Very professional, courteous and fast

Had my 2021 Colorado severely damaged in for repairs> decided to purchase a new one instead. Shane helped me out and all went well. Thank You.

My experience was great! The staff was very accommodating and professional. They worked me in without an appointment.

Palmetto is where we purchase all our cars. Shane has been our agent for years but they way everyone works together is why we love Palmetto Chevrolet.

Fast and easy. Everything was prepared and people were awesome! Arrived and signed, paid, and went back to work. Thanks for everything!

Great people

Great Service

I needed some work done at the Body Shop Buddy Chestnut took my car right in and was very timely, courteous, friendly and made me feel right at home. I couldn't ask for better service. Thank you Buddy. Palmetto Chevrolet is very fortunate to have the staff that they have.

Overall, an outstanding experience. Customer service was prompt and courteous. The only issue, and it was super minor, was the paper, disposable mat that was placed on my driver side was incredibly dirty. Albeit, it was to be thrown away, wish it would have been cleaner before putting my shoes on it.

I was excited to take my car to Palmetto Chevrolet, as I’ve heard positive things. When I made my appointment (a week prior to the date), I explained everything that needed to be done with my car. I spoke with a woman who had a foreign accent and told her I needed the oil changed, a sensor checked, and my windshield wipers checked because the intermittent setting isn’t working. When I arrived, I worked with Tiffany. Tiffany told me that they only had time to change my oil. I explained the other issues to her and she said those were not recorded when I made the appointment, but they would try to work me in. She advised me to have someone pick me up, which I wasn’t prepared for and didn’t have the ability to do. My appointment time was 10:00. At 11:30, my vehicle was taken to the technician, and Tiffany said he would start after he returned from lunch. At around 1:30, Tiffany came to me and said I needed new brake pads and rotors. She also said there was nothing wrong with my wipers. (Side note: my intermittent wipers still do not work!) After checking with my usual mechanic, the prices were close to the quote Tiffany gave for brake pads and rotors. I specifically asked her if that price was for brake pads and rotors, and she said yes. Plus, she said I would have to pay for the labor already completed if I didn’t stay and let them do the work. At 3:00, Tiffany came and said they there would be an additional $509 because the price she originally gave me ($415) did not include new rotors but only resurfaced ones. She said I would have to pay $509 on top of the $415, which I literally could not afford. I spoke with Chris, who was truly the only positive of my experience at Palmetto Chevrolet. He agreed to have them put my car back together as it was when I came in, and I would just pay for the oil change and go. I didn’t leave until after 4:00 pm. Unfortunately, they did not put my car back together as it was when I came in. They didn’t reset the computer codes, so the car threw brake failure, ABS failure, and ESC errors the whole way home, making my car only drive up to 42 mph. I had to drive it this way all the way back to Loris. Because of the condition my car was left in by Palmetto Chevrolet, we had to take my car somewhere else immediately to get new brake pads and rotors. The car was worked on until after midnight, making it a 14 hour process. Other than Chris, I had a horrible experience at Palmetto Chevrolet and will not be returning. The ladies at the service desk need some serious customer service training. They need to be able to explain things better to customers. I felt like they were just trying to take me for every penny I have and dont have. For example, they told me my front brakes and rotors were so bad it was a safety concern. This was after the young technician who changed my oil stated to me that the brakes were okay and didn’t need replacing. I mentioned this to Tiffany when she said the brakes needed changing and she said “he’s new. He doesn’t know”. Then, the mechanic told me that the front needed to be changed immediately, but I had a few months left on the back. Later that evening, as the brakes and rotors were being changed, the back were in much worse shape than the front. This was an unbelievably poor experience that I hope the majority of your customers don’t have.

Carry my 2020 Silverado in for an oil change and tire rotation at my scheduled time. I was told it be an hour after about 45 minutes I was on my way!

Everything was smooth. Arrived for my warranty appointment, and was helped right away. Told the service rep what I needed done, and she set it up. All items I requested were performed by the technicians, and in the appropriate amount of time. All extra-charge items were confirmed with me before being applied. Paid my bill and I was on my way.

I was told one thing when it came to diagnosis but the complete opposite was done

Palmetto is fantastic as usual.

I know very little about automobiles. I depend on the service department to take care of my car and let me know what is needed. I trust that they do what is needed and nothing that isn’t. I have been dealing with Palmetto Chevrolet for 25 years and purchased four new cars from them. The service department is efficient and friendly. They are my car dealership!

Buddy and staff did an excellent and quick job replacing my broken door handle.

Kind and polite

No sticker with new mileage and scratched my windshield trying to get the old sticker off

I had visited Ford dealerships that day. How was the only one of the four that was instantly kind and professional. All the other others were uninformed, poor personalities and just generally not pleasant. Palmetto Chevy restored my faith in the car buying process. Professionalism, kindness, and welcoming personalities! And none of the added junk fees that all the other dealers put on their window stickers. No finagling needed, just a good deal on a wonderful car! It was a very satisfying experience and I will send any of my friends car shopping over to see Hal! Thank you!

My 2024 Equinox with 4700 miles on it shut off at Walmart while I was pulling into a pickup spot. It would spin and spin but would not re-start. I called Palmetto Chev., told the service dept. what had happened. A tow truck was sent to tow me in promptly. The tow driver told me what was most likely wrong, and if the part needed was in stock that it wouldn't take very long to get me back on the grocery pickup road! The parts dept. had the correct part; it was soon installed as I waited in the cool showroom area (it was over 90 degrees outside!) and I was back rolling in about 3 hours total time! Palmetto Chevy came thru and that's why I like to do business with them. My first new vehicle (a SWB pickup) was bought there in 1971 and I have been back there many times over the years! As they say in their ads, "we'll be there"!!!

friendly people. I was taken in promptly.

They were amazing, got me in last minute on Friday and got me back up and running!

Very helpful staff in solving problems. Good down home feeling by everyone from Tiffany service manager to technician who discussed issues with tire wear. Best service department I’ve ever encountered over my 60 years of owning cars and trucks. I highly recommend this service department.

I was very satisfied with the body shop working on my Silverado. Thanks

Excellent staff

The staff, was as always, kind and efficient making the appointment easy to complete!

Very professional

This complaint is more about the vehicle than the dealership. The dealership is the best around and I will keep going back to buy new vehicles. My issue is after repeated attempts my vehicle is still giving me error messages after money was spent. I will take my vehicle back after I get back from vacation on the 8th. This will be the fourth time I had it in to be serviced.

Everyone that I came in contact with was courteous, helpful and informative. They are an amazing team and I love my new Equinox.

Everyone was very polite and professional !

My appointment was 9:30 I was out by 10:15. Everyone was very professional,courteous and friendly.

The team made the buying process easy!

Took my vehicle back once again because lane assist and usb port were not working. When I got it back usb port still not working. I found out online that GM has been having problems with this. Dealer should have informed me.

I have been pleased with my service each time I have been there. Talked to Service Manager about my Corvette and the training of his technicians. Considering switching and bringing my C8 there for service.

On time Everyone very friendly.

All issues taken care of.

The service was very quick

It was the best experience I have ever had buying a vehicle. They were nice, helpful but not pushy. Stress free. I have already been recommending them!!

Scheduled an oil change. In and out, in reasonable amount of time.

Great service!!! Appointment was on time!!!

Truck was repaired the day of my appointment

Friendly and complete service.

Friendly and fast service

Fast service

Everyone at Palmetto Chev always does a great job!!!!!!!!!!!!!!!!

My car was looked after immediately because of an appointment. I traveled a good distance to the dealership.

The only problem that I had was when I called the service department about the tire air problem, They told me to go to the tire place across the chev. building. You do not need a appointment. So I went to the place and they told me that you needed a appointment. I can from 707. I wasted a trip.

great

Fast and very friendly

Always professional and courteous!

This is the best experience purchasing a vehicle that I have ever had. I am so glad that we decided to drive out to Palmetto Chevrolet. Hal Stalnaker was a fantastic sales consultant!

Great people to work with and very committed to help

What can we say. Wonderful

Professional and friendly service.

Always great service

I was greeted as soon as I pulled up in line. Everyone was friendly and professional. Great service at a great price.

They are always a pleasure to work with.

Always a Pleasure!

Quality work and great communication.

The employees were friendly and helpful. They explained what was happening and kept me updated. I was taken care of quickly. I would definitely recommend this dealership.

The maintenance department is very well run and very efficient.

Courteous punctual service was my experience yesterday.

Very quick in and out, terrific job!

Palmetto Chevrolet has the best staff ever! They are all friendly but yr professional! Love these folks!!

On time, friendly service

Short time to complete the repairs

Professional and Reliable Service Department.

Salesman kept us informed about delivery date. Picking up vehicle was very easy with their process.

I brought my vehicle in for some warranty work. The mechanic was extremely thorough and got everything fixed.

Absolutely amazing experience! 10/10! I wish every dealership could be this well rounded. Excellent customer service, professional staff, quick to get your car serviced and back to you and I was treated like I was family!

I would have given the dealership 6 stars if the Water vendor had delivered the water and the waiting room had fresh coffee.

It was pleasant I have bought 8 vehicles from Palmetto chevrolet and that's the only place I will buy from

Great service

Went well

Great service!

Excellent service as always

Everyone is very nice and helpful.

Staff did a great job as always. I appreciate their communication, efficiency, and the friendly atmosphere.

Everything was excellent

Dealership did a great job!

Great service

Arrived a few minutes early, service rep took my Truck after showing the way to the waiting area. Service writer explained an issue with the wheel, presented my bill and me directed to the cashier. Everything was professional and timely. Goid job.

This was the 2 nd vehicle? I have bought from this dealership and working with Shane has been a pleasure Shane went above and beyond to make our experience exceptional thank you shane

Could not have asked for better customer and vehicle service!! Great job, Palmetto!! You’re the best!!!

I needed a new set of tires for my 2016 Silverado. I checked prices at 2 other vendors and then checked with Palmetto Chevrolet Tire Shop. Palmetto Chevrolet, once again, as they had saved me some money on the first set of tires I bought from them. I talked with Jennifer about pricing and tires. She was very knowledgeable and with her knowledge, she helped me about replacing my spare tire as it was 10 years old and not safe to use anymore. She suggested a lower priced tire for the spare tire which saved me some more money$$$. I was very happy about that. Jennifer got the tires in, and the technicians did a great install. Thanks Jennifer and Palmetto Chevrolet. Leo Rabon

I went in the garage for an oil change and to have my tire sensor replaced. joe and his team had my car done within a short time. They checked everything on my car. The team is fantastic.

This is the best service period. And my second car from palmetto Chevrolet.

Your service is always good once the service gets started. This was the 3rd 8am appointment in a row, the service never started until after 9am. I'm not happy with waiting and the service manager excuses are worthlesss.

Great!

Pleasant experience and excellent service!

I had an appointment. I was early and the car was taken in when I got there. I was called as soon as the car was ready. Staff friendly and efficient.

They have the best people

Busy place, but the person greeted me and said that she would be with me as soon as she finished up, which is good. I had booked through the website and I wanted the offer of a oil change and tire rotation and multi-point inspection. Apparently I did not book it appropriately through the website and only signed up for oil change. I was told I had booked the wrong thing but she would fix it. Which made me feel better because that coupon was the only reason I booked it in the first place. The price was nice. Oil change , tire rotation , multipoint inspection completed, Experience was great because of woman at service desk, I didn't catch her name. Will come back

Very flexible with my schedule, got me right in and fixed!

First, I want to thank you and your team for repairing my vehicle. I truly appreciate the work that was done. However, I would like to share some feedback regarding my experience with your customer service, as I believe there is room for improvement. My vehicle was in your service department for almost two weeks, and during that time, I had to make several calls just to get updates. After my 2024 vehicle was towed to your lot on a Monday, I learned by Thursday afternoon that it still hadn’t been diagnosed. This left me without transportation for myself and my children, forcing me to borrow a vehicle from friends and family. Communication was a significant challenge. Many of my calls went unanswered or unreturned. When I inquired about a loaner vehicle, I was told several times that none were available. On a few occasions, I was told someone would try to find one and call me back, but those follow-ups never happened. Considering my vehicle is a 2024 model under warranty with only 30,000 miles, this was very frustrating. Additionally, given that the issue with my vehicle—a valve body replacement—is a fairly common one, I would have expected the dealership to be more accommodating in providing a loaner or courtesy vehicle at no cost. When a vehicle is still under warranty, customers should not be left without transportation for such an extended period. It wasn’t until I called again on Friday—after noticing my vehicle had finally been moved—that I was informed a diagnosis had been made and that a valve body replacement was needed. I was told the repair would take about a week and a half. Even after that, I had to continue following up to get updates. Eventually, after my husband spoke with Stanley (who was very kind and helpful), we learned the vehicle would be ready the next day. I’m sharing this because I believe improving communication and follow-up with customers would make a huge difference. I completely understand that your team is busy, but timely updates and greater consideration for customers who are without transportation—especially when the vehicle is under warranty—would go a long way. Thank you again for your time and for completing the repair. I hope my feedback helps improve the experience for future customers.

I believe this is the 7th or 8th car I have purchased from Palmetto and the also have the best customer service. Johnny Collins has always been .my salesman and I would definitely would ask for him to help you buying a vehicle

Great friends, very friendly and always very helpful ,do a great job and always with a smile, just like family to me

Fast easy

Great

Greeted promptly and service completed in a timely manner. Employees are pleasant and customer focused.

Found the vehicle I was looking for and told them to get all the information that I needed to come back and make the transaction easy and fast. My sales person was excellent, and I cannot be more satisfied.

Excellent service and great people

Good service. Quick, clear communication.

All work performed on time and done well.

No problems. every thing went well.

Everything handled very professionally and quickly.

A very wonderful friendly hometown feeling.

great

Oil change and tire rotation done. Staff was friendly and didn't take to long.

Jackie was awesome! She really looked after me on an expensive visit.I appreciate her efforts and concerns. Also, I appreciate Perry for driving me to my work. All of your employees are excellent at what they do and I feel customer service shines through those efforts. Wanda Farley

I brought my vehicle in early in the morning. They promptly checked me in and completed the analysis and repair in a very reasonable amount of time. Kudos to Jacquie Grimes for her assistance.

The Salesman listened to what I was looking for and laid out helpful suggestions. I have done business with Palmetto Chevrolet for years. I recommend them to anyone who is looking to buy or sell. Great Folks.

Customer service was top notch. Top notch technicians and workmanship. Had my service done in a timely manner and advised me of any issues they found and corrected them . Palmetto Chevrolet is the only dealership I trust to take care of my automotive needs.

Easy to get an appointment and the service was quick. The cost of service was less than expected.

Johnny Collins was a pleasure to deal with. went to other dealerships to get pricing and did not feel welcomed as much. so Johnny Collins is #1. on the other hand the finance person can use some people skills. Ken Reynolds

Service was in time, quick, and a very pleasant experience!

Everything was done in a timely fashion.

Great service

Great Staff and Service.

Had oil changed along with filters. Fast

Im impressed with the price and quick service.

Was getting an excellent service had a ride to get a rental truck and a ride back with the

Great Fast Reasonable

Easy to work with. Very professional, no high expectations or anything.proud to say very satisfied

Dealer still has wrong email address associated with Bernard ...

Thomas and Mark were outstanding to work with. Very friendly and personable. They felt like family to us.

Very helpful and give me peace of mind

Always friendly and does excellent work in a timely manner.

I was looking for a new truck and came in on Saturday. Shane Faulk was extremely accommodating and over two hours made the experience amazing. I am 68 years old and have only had a comparable experience in 1980. There were no bait and switch, overhead fees, or running back and forth to a sales manager. I told Shane what I wanted and he showed me to trucks. Pricing was clear and straightforward. No gimmicks. Five stars from me.

Answer all question

Went in with one promble, and left with another promble

After waiting 2 weeks for a service appointment. I left my car at 930am to get the tire pressure sensor checked because the light on the display said that the tire was out of air, but it was not flat.and the gas cap dor was not staying closed. I went back to pick up my car at 4pm and the gas cap door has to be ordered so I have to wait 2 more weeks. The tire pressure sensor was still on my display and not fixed. The service rep asked could I wait around for them to fix it after I have been waiting for 7 hours. After waiting another hour they found a nail in the tire and patched the hole. Gas cap flap still not fixed. Not so GREAT service.

Everything went well, except that I asked to have my truck’s tire pressure balanced and it didn’t get done. I asked twice and was reassured it would be done but in the end it wasn’t done. Other than that, great customer service and the truck runs better after the service. I’d rate 5 stars if they had fixed the tire pressure.

Service was great and prompt. But when the service was finished I was going to be billed for one of my two free oil changes and tire rotations until I said something about it. It was a simple mistake but if I didn't say something I would of been billed. Besides that I was happy with service.

Excellent service and great value. The team was friendly and professional. They greeted me as soon as I pulled up, wrote up work order, and thanked me for choosing Palmetto Chevrolet to provide the service. Work completed as requested and in the time frame I was told. Will definitely be back.

This was an excellent experience. The entire staff at Palmetto were extremely welcoming and knew their products. They have a large inventory to choose from. It was a pleasure doing business with Palmetto Chevrolet.

As a consumer you did exactly as one would want to be done!

Problems still not solved. I am going to try a different dealership next week.

I was there for an oil change and tire rotation and they found an issue with the two front tires that required replacing them. They worked with me to solve the issue. Excellent customer service.

They did great addressing the issues I came in for Thanks

Thomas is a great salesman and handled all our questions.

I was greeted and treated warmly and professionally by all staff. They serviced and replaced tire monitors quickly as they could and kept me informed. A great dealership to work with!

It was a great and quick service! Nice job! Thanks!

Very professional and nice. I made a mistake when I made my appointment and they were able to complete my service request quickly and efficiently.

Easy quick and professional

Took good care of the problem. Very professional

X

Great service, courteous people

Tiffany did amazing job keeping me updated on what was going n with my vehicle

Always a pleasure

Service was scheduled quickly. All the work was performed as promised. Great job . Thank you

Not happy with the repair time or the outcome

The staff was great and efficient.

Very helpful and pleasant

excellent service

I went for a scheduled oil change and tire rotation. Was in.and out in 40 minutes. Service dept. was very welcoming. I highly recommend.

GREAT PEOPLE

The battery was dying on my Silverado, and I called to get an appointment for a replacement battery. I talked to Tiffany Potter, and she told me to bring it on in and they would work it in some way. I was so pleased that Palmetto was willing to help me out of a bad situation that may leave me stranded on the highway. That's the kind of business they are, understanding the needs of their customer's emergency needs and trying to help them, if they possibly can.

A very pleasant experience😀

I was greeted as soon as I walked in. Everyone I interacted with was friendly and professional. The work was performed and completed in a timely manner and the price was very reasonable. Definitely recommend and will be back for my next service need.

The best vehicle buying experience of my life. No pressure, no added fees or treatments, no haggling needed. Straightforward pricing and appraisal of my trade. Quick paperwork. A fabulous buying experience.

good job by worker

They did the job 100% to my satisfaction

Communication was not very good. Waited for 2 hrs without hearing from anyone about the status of my repair

Great service been doing business for 50 years with them .

I had a flat tire with car in my garage and Palmetto Chevy, esp Palmetto tire came to my rescue. The tire tech got my car done within same day. Thank you so much. I didn't catch his name but he was super. Thank you.

All went well.

Very polite people and the service was promptly completed.

No pressure!

Easy

great service

Everything was smooth, no issues at all

Aiden Quillen did a wonderful job. He was quick, very knowledgeable, and he even wrote a bible verse on my label. You are fortunate to have such a kind, skillful and respectful employee. I will be coming back

Courteous and respectful and they fixed my problem

Always fast & friendly people.

Found us the vehicle in the color we wanted at a fair price. Respectful of our time

Mr. Johnny and Mr. Harry made this process seamless. They were so informative, helpful and genuine. I trusted them completely and am so thankful I chose Palmetto Chevrolet to purchase my vehicle from.

The service was fast. The help is the best. My service person was Jacouie Grimes. I have had her many times. She is very nice to the customer. She take the time to answer any question that you have. She a keeper. Don't let her leave. Every one that I have met over 26 years at this dealer have been very nice to me. This is one of the many reason that I have purchase my cars and service at this dealer. Keep up the good work. Thanks Fred Weiss

Great experience.

Thomas Crosland was absolutely incredible.

Mark Scott and the whole team were excellent. They treated myself and my wife very well. They were very accommodating to all our wants and needs for a new vehicle. Greatly appreciated.

Everyone was helpful and my experience was positive

Tiffany was great at check in and when completed. Very polite and professional.

Quick service fair price.

Long wait to get the recall service work done. Communication was not great on status or what was actually being done. Vehicle improperly parked when done and damaged exhaust. Overall customer service not great.